SugarHouse Sportsbook Review

SugarHouse Logo
Brand Ratings
Security8
Bonus and Promotions10
Event Coverage10
Customer Support9

Bet Now

Many sports fans are already familiar with the name SugarHouse, which stands for a trusted betting brand that operates several landbased casinos across the United States. The brand recently expanded its product line with an online sportsbook that has received authorization to accept sports bets from the state of New Jersey, where it works in partnership with Atlantic City’s Golden Nugget Casino.

As of May 2019, SugarHouse became the first online operator to penetrate the sports betting market in the state of Pennsylvania. The sportsbook is powered by the Stockholm-listed B2B sports betting provider Kambi, offering punters legitimate sports betting both on desktop and mobile devices.

The SugarHouse sportsbook literally features thousands of markets for some of the most popular leagues and sports in the United States. Here you can bet on American football, basketball, boxing, tennis, hockey, golf, baseball, motorsports, and mixed martial arts. US punters who join the sportsbook will benefit from competitive prices, a great betting interface, and a generous initial deposit bonus with low rollover that gives their bankrolls a nice boost.

SugarHouse in Brief
Launched In 2018
Operated By Rush Street Interactive NJ LLC
Headquartered in 900 N. Michigan Ave., Suite 1600, Chicago, IL 60611
Licensed By New Jersey Division of Gaming Enforcement
Country Restrictions Punters who are physically based outside the state of New Jersey
Products on Offer Sportsbook
Supported Currencies USD
Supported Languages English

Betting Markets

MarketsThe SugarHouse sports betting interface uses the brand’s trademark blue and light gray colors. The betting slip is easy to use even by novices who lack previous experience with online sports wagering. One aspect this sportsbook stands out with is that it adds a social element to wagering on the web. The right side of the layout features a newsfeed with a list that contains the names of the latest big winners on the website alongside the prizes they have collected.

The sportsbook provides extensive coverage of all sporting competitions and leagues that are popular on US soil. The main navigation menu is positioned to the left side of the screen. There you will find tabs taking you to your previous betting history and the most popular sports and competitions in the sportsbook, including the MLB, the College World Series, the NFL, the NBA, NASCAR, Copa America, and the MLS.

The middle section of the layout is where you get to see the individual games, starting with the live and upcoming events. The tabs on top allow you to transition to the futures or see all available markets for the sport you are browsing.

You click on the outcome you want to back and the bet slip pops up from the lower right corner of your screen. It automatically calculates the potential payout for the outcome you have selected depending on the offered price and the size of your wager. There is also the option to pin the bet slip on the screen so that your wagers are always in your range of vision.

Available Odds Formats

At the bottom, you have a drop-down menu that enables you to switch the format in which the odds are displayed. The SugarHouse sportsbook gives you a choice from the moneyline, the fractional, and decimal formats.

Live Betting

The bright yellow button in the left upper corner takes you to the live section where you will find a variety of events that are currently underway. Here you have the opportunity to punt as a game unfolds, with the odds changing in real time.

Upon closer inspection, punters will notice there is a small number next to the name of each sport listed in the navigation menu of the SugarHouse sportsbook. This tells you the number of lines currently offered for the respective sport.

Soccer

Soccer offers the greatest diversity in terms of markets and bet types. At the moment of writing, there were as many as 10,500 options in the soccer tab. Some of the biggest international competitions to receive coverage are the Premier League, the Bundesliga, La Liga, Serie A, Europa League, Copa America, Ligue 1, and the EFL Championship.

There are different bet types soccer fans from Pennsylvania and New Jersey can experiment with. When you click on the drop-down menu, you will find wagers like Both Teams to Score, Totals, Half Time, Total Goals First Half, Draw No Bet, and 3-Way Spread.

American Football

The second most diverse category is reserved for American football and baseball. MLB fans can bet on the moneyline, the runline, and the total number of runs but futures are also an option. Those keen on the NFL have a choice from the point spread, the moneyline, and the total number of points scored during a match. Events from the CFL and the NCAAF are also covered well.

There is a decent range of motor racing markets. When you click on the motorsports tab in the navigation menu, it collapses to reveal options like Formula 1, Grand Prix motorcycle racing, and of course, NASCAR. Other sports you can bet on at SugarHouse are mixed martial arts (UFC/MMA), golf, tennis, and boxing. Bets on the NBA, the NCAAB, and the FIBA World Cup are all available to basketball fans from the US.

SugarHouse Features
Sports Coverage Soccer, baseball, boxing, tennis, basketball, hockey, golf, football, UFC/MMA, table tennis, Australian Rules, cricket, cycling, darts, handball, specials, motorsports, Rugby League, Rugby Union, volleyball
Minimum Bet Not specified
Supported Bet Types Proposition bets, straight bets, full-time results, parlay builder, 3-way spread, moneyline, point spread, futures, and others
Early Cashout Option Yes
Live Streaming Yes
Live Statistics and Scores Yes
In-play Betting Yes
Available Odds Styles Decimal, American, fractional
Bet Slip Features Compact view, bet history, pin on the screen

Bonuses and Promotions

BonusesSigning up for the sports betting offering of SugarHouse renders you eligible for participation in several nice promotions, starting with a generous bonus on your initial deposit. You can complete your registration online or via the sportsbook’s mobile app. The process is quite simple. You only need to provide your name, your telephone number, and your email address.

You also must choose a screen name and a password. You will be asked to submit a copy of an identification document so that the sportsbook can authenticate your age and identity. The operator also treats registered customers with a number of limited-time bonus deals and the iRush Rewards loyalty program. In addition to this, users of the bookie can invite their friends to join the thrill SugarHouse offers. If your friends deposit at least $50, you will be offered a scratchcard, which can bring you decent prizes.

100% Bonus Up to $250 on Initial Deposits

SugarHouse offers new punters a decent welcome bonus which consists of a 100% match up to $250 on their first deposits. To receive it, you must make a deposit of at least $10 and opt in for the offer with the 250MATCH promo code. Of course, you can transfer a larger sum to your sports betting balance but should keep in mind the bonus is capped at $250. First deposits in excess of this amount will not earn you more free credits.

Welcome offers

One great thing about this welcome offer is that its terms are easy to comply with. Punters only have to wager their bonus amount once before they are permitted to request a withdrawal. The free monies are credited to eligible customers within a timeframe of 48 hours after the deposit.

Punters have the option to choose when to activate their bonuses and start clearing the wagering. However, it is recommended to do it within a period of 30 days because otherwise, the bonus will expire. You can use your free credits in the sportsbook although wagering with them on the live tables, the slots, and the video poker variants in the casino section is also allowed.

The iRush Rewards Loyalty Program

It is certainly nice to earn a little extra on the side via your preferred sportsbook’s loyalty scheme. SugarHouse runs one such incentive, called the iRush Rewards. Every real-money wager you place on the available sports betting markets earns you loyalty points.

The scheme spans ten regular tiers while the eleventh one, the Elite tier, is accessible via invitation only. You level up through the standard tiers by collecting more loyalty points. The points are intended for purchasing various free goodies in the SugarHouse Bonus Store.

Оne point for every $10 you invest

The higher you climb up the loyalty ladder, the more exclusive bonuses you unlock in the store. You get one point for every $10 you invest in single bets. The operator’s generosity increases when you start taking greater risks by building parlays with multiple selections. Parlays consisting of ten to twelve selections will earn you a point for every dollar you wager.

You can keep track of your current loyalty level by taking a peek at the progress bar, which reflects your current status and point number in real time. The points have a rolling period of 60 days. Once 30 days pass, your points will start to gradually decrease in number. The deduction rate is 10 points per day but if you continue wagering, the points you have lost will be restored.

The collected points are added to the Bonus Bank, with customers having the option to redeem them for smaller bonuses or wait it out until they have earned enough to exchange for larger rewards. Regardless of the size of the bonuses you exchange your points for, you will have to meet a rollover of 1x the bonus value.

Promotional Incentives at SugarHouse
Bonuses Minimum Deposit Required Rollover Minimum Odds Required Eligible Markets and Bets Country Restrictions Expires After
100% Match Bonus of up to $250 At least $10 with the MATCH250 coupon code 1x -200 All sports and the casino The welcome offer can be redeemed only be punters who are physically based in New Jersey and are 21 years old 30 days

Banking

BankingThe SugarHouse sportsbook caters to registered punters looking to bet real money with a decent enough range of banking options. Deposits can be carried out with credit and debit cards by Visa and Mastercard, online banking, PlayPlus cards, PayPal, and AHC e-checks.

Cash at Casino Cage

Another option is to make the deposit in person at a cashier cage. If you are from Philadelphia, you can do so by visiting the local SugarHouse Casino. Residents of Atlantic City should drop by the cashier cage of their local Golden Nugget Casino.

In order to deposit in person, you must provide your ID. The cashier staff may also request additional information like your online sportsbook screen name and the email address you have registered with. The deposit sum will be instantly credited to your online sports betting account.

Pay with Cash

Another option for punters is to drop by one of the 7-Eleven retail shops in New Jersey and make a deposit through the Pay with Cash system. This enables you to transfer anywhere between $10 and $500 per transaction while the upper limit per month is $10,000.

Credit and Debit Cards

Punters looking to fund their accounts with credit or debit cards should keep in mind there is a possibility of their payments getting declined. Despite the fact SugarHouse is a fully authorized online betting spot, some financial institutions in the USA continue to decline transactions related to online gambling.

If you hit a snag with your card deposit, the best course of action would be for you to get in touch with your bank. You can also try to deposit with another card if you have one. The betting site accepts PlayPlus cards as an alternative.

Digital Wallets and Online Banking

Online banking, Neteller, and PayPal are by far the most convenient ways to load money into your SugarHouse balance. Online banking enables you to instantly transfer funds from your personal bank account without the need to provide any of your sensitive financial information.

Punters from New Jersey can pick up their sports betting profits at a cashier cage in Atlantic City’s Golden Nugget Casino. Do not be too quick to head over to the Golden Nugget immediately after the request, though.

It takes some time for the sportsbook’s financial department to review and approve your withdrawal. They will notify you via email when your cash withdrawal request gets approved. The email will contain a unique transaction number you must provide at the physical cashier to pick up your money.

Withdrawal Options

Other withdrawal options at the SugarHouse sportsbook include SugarHouse prepaid cards, e-checks with ACH, wire transfers, and checks by conventional mail. It is possible to cancel a cashout you have initiated as long as the withdrawal request is still pending for approval. SugarHouse takes up to 72 hours to review and approve punters’ withdrawal requests.

Processing Times

The processing timeframes after the approval of the request depend on the withdrawal method. Funds are added to your PayPal e-wallet within a timeframe of 30 minutes. Punters who cash out to their PlayPlus cards will receive their money immediately.

Those who use online banking or AHC e-checks will have to wait between 2 and 5 working days until the requested sum appears in their checking accounts. Withdrawals with standard paper checks are the slowest, taking between 10 and 14 business days.

Last but not least, you should not forget that profits (over $600) generated through sports betting and other forms of gambling are deemed taxable income under federal law. If you happen to win a more significant amount, you should fill out the 1099 tax form. You can find it in the dashboard of your account under the Statements tab.

Banking at SugarHouse
Methods Deposit Limits and Timeframes Withdrawal Limits and Timeframes Deposit and Withdrawal Fees Bonus Restrictions
Mastercard $10-Not capped; Instant N/A Free Not specified
Visa $10-Not capped; Instant N/A Free Not specified
PayPal $10-Not capped; Instant $10-Not Capped; Up to 24 hours Free Not specified
Online Banking $10-Not capped; Instant $10-Not Capped; Up to 5 working days Free Not specified
Cash at Casino Cage $10-Not capped; Instant N/A Free Not specified
Pay with Cash $10-Not capped; Instant N/A Free Not specified
SugarHouse Pay+ Card $10-Not capped; Instant N/A Free Not specified
eCheck $10-Not capped; Instant $10-Not Capped; Up to 5 working days Free Not specified

Licensing and Restricted Jurisdictions

SecurityAs we mentioned on several occasions already, SugarHouse is a completely legal betting destination. Punters from the USA are granted access to the sportsbook as long as they are in the states of New Jersey or Pennsylvania.

The betting operations of the Pennsylvania branch are licensed and overseen by the Pennsylvania Gaming Control Board (PGCB). This is the first online sportsbook to start operating legally within the borders of the Keystone State.

Customers from the Garden State can legally punt in the sportsbook thanks to a license granted by the New Jersey Division of Gaming Enforcement. The online sportsbook has partnered with the Golden Nugget Casino in Atlantic City for its license.

This is a trusted brand with a faultless history on the US gambling scene. The brand is, in fact, native to the Keystone State. Its landbased casino officially opened doors for customers in September 2010 with a license by the PGCB.

The sportsbook is owned by Rush Street Gaming. On a side note, you are probably wondering why the name SugarHouse? Well, this is an excellent choice of a brand name because the landbased SugarHouse Casino is built on the grounds of what used to be the Jack Frost sugar refinery (demolished in 1983) on the Delaware River.

Geolocation plug-in

In order to complete their registration successfully and start placing real-money wagers in the online sportsbook, punters need to download and install a geolocation plug-in. The plug-in detects whether or not a prospective customer is located within the borders of New Jersey or Pennsylvania.

Customers from the Keystone State should keep in mind they might be incorrectly blocked if they are in close proximity to the state border, because the plug-in places them in neighboring states like Ohio, New York, Maryland, or West Virginia. In this case, they will have to move away further from the Pennsylvania border, which is a major nuisance, we must admit.

And another thing – if you happen to use any proxy or VPN services on your device, be sure to turn them off. The sportsbook plug-in will fail to accurately geolocate you and will prohibit you from making real-money wagers. Only individuals who are 21 years old or older can wager legally on SugarHouse.

Player Protection Security at SugarHouse
Encryption Yes
Custom Deposit Limits Yes
Cooling-Off Period Not specified
Self-Exclusion Yes
Minimum Age Requirement 21

Mobile Support

FeaturesThe New Jersey division of SugarHouse claims to generate almost 80% of its overall sports betting action via its mobile app. This would not have been the case if the operator did not offer anything but a seamless betting experience on mobile. Placing wagers on the go is effortless regardless of whether you own an Android or an iOS smartphone/tablet.

You can download the Android app straight from the sportsbook’s official website. Do not bothersearching in the Play Store; the app is unavailable there due to Google’s restrictions on gambling-related app content. Naturally, this would require you to enable the installation of software from unknown sources (i.e. from outside the Play Store) when you initiate the download.

Since SugarHouse is a fully legitimate online betting operation, the app will ask for your location to ensure you are physically within the borders of Pennsylvania or New Jersey. Punters who own iPhones or iPads can download their apps from the App Store. The app operates efficiently on devices using iOS 9.0 or later. There is a choice from three language options – Spanish, English, and French.

Mobile app features

The mobile apps enable you to transition seamlessly between the sports betting and casino sections of SugarHouse. Mobile users can benefit from a number of cool features, including the option to wager on the in-play markets. They are facing more than 5 million mobile betting options per year, with baseball, football, tennis, basketball, and hockey receiving the biggest volume of coverage.

Punters can place mobile bets on the point spreads, the moneylines, and the totals but proposition wagers and futures are also readily available at their fingertips. You can get more bang for your buck through bonus redemption on the go and via the iRush Rewards loyalty program.

Mobile Support of SugarHouse
Dedicated iOS App Yes; Requires 9.0 or later
Dedicated Android App Yes; 11.10M
Browser Compatibility Safari, Mozilla Mini, Google Chrome, Opera, Explorer
Supported Languages English, Spanish, and French
Supported Devices Apple iPhone 12, Apple iPhone 11, Apple iPhone XS, Apple iPhone XR, Apple iPhone X, Apple iPhone 8, Apple iPhone 7, Apple iPad, Huawei Y5, Huawei Y6, Huawei Y7, Huawei nova, Huawei P10, Huawei P20, Huawei P30, Infinix S4, Infinix Smart 5, Infinix Smart 6, Infinix Hot 7, Infinix Hot 8, itel A16, itel A33, itel A56, Nokia 2.1, Nokia 2.2, Nokia C1, OPPO A3s, OPPO A5s, OPPO A1K, Safaricom NEON RAY, Samsung Galaxy A01, Samsung Galaxy A10, Samsung Galaxy A10s, Samsung Galaxy A11, Samsung Galaxy A20, Samsung Galaxy A21s, Samsung Galaxy A30, Samsung Galaxy A40, Samsung Galaxy A50, Samsung Galaxy A51, Samsung Galaxy A70, Samsung Galaxy A71, Samsung Galaxy Grand, Samsung Galaxy J5, Samsung Galaxy J7, Samsung Galaxy S7, Samsung Galaxy S8, Samsung Galaxy S9, Samsung Galaxy S10, Samsung Galaxy S20, Samsung Galaxy J2, Samsung Galaxy J4, Samsung Galaxy Note8, Samsung Galaxy Note9, Samsung Galaxy Note10+, Tecno Pop 2, Tecno Pop 3, Tecno Camon 11, Tecno Camon 12, Tecno Camon 13, Tecno Camon 14, Tecno Camon 15, Tecno F1, Tecno K7, Tecno Spark 2, Tecno Spark 3, Tecno Spark 4, Tecno Spark 5, Tecno Pouvoir 2, Tecno Pouvoir 3, Vodafone 100, Vodafone Smart Kicka 4, Xiaomi Redmi Note 7, Xiaomi Redmi Note 8, Xiaomi Redmi Note 9

Customer Support

SupportIf you happen to need any information or help, you can reach the support staff of SugarHouse in several ways. We suggest you visit the Help Center before you do that, though. The sportsbook’s help section features exhaustive information about all kinds of topics, from deposits, withdrawals, and registration to responsible gambling and technicalities, including the geolocation plug-in.

Provided that you still fail to find whatever it is you are looking for in the Help Center, you can get in touch with the team via the player support chat. Make sure you introduce yourself and choose the correct department (PA Casino, NJ Sportsbook or PA Sportsbook).

This will save you some time because you will not have to be transferred between departments. You can find the dialog box for the chat in the lower left corner of the page. Another option is to send them a query via the contact form on the website. The will respond to you via email. Calling on the phone is yet another possibility – just dial 855 752 9101. The support facility operates each day from 9:30 am to 2:00 am local time.

Customer Care at SugarHouse
Service Hours Daily from 9:30am-2am
Telephone (877) 984-0909
Live Chat Yes
Email support@playsugarhouse.com

Conclusion

VerdictOverall, the SugarHouse sportsbook offers a well-rounded sports betting experience, providing customers from the states of New Jersey and Pennsylvania with a vast choice of popular betting markets for their favorite sports. The coverage of both local and international leagues and championships is rather comprehensive.

One of the biggest advantages here stems from the fact you are placing your bets with an experienced gambling company that is authorized by local regulators to operate legally within the two states. This safeguards you from issues with delayed or denied payments.

The sportsbook boasts a pretty standard interface that helps you find the markets you are interested in and make a punt within seconds. The conditions and rollover of the offered bonuses are extremely favorable to punters. The iRush Rewards program is also great, with customers having the ability to generate loyalty points both on desktop and mobile.

SugarHouse Strong Points SugarHouse Pitfalls
Broad range of markets and wager types The help desk does not operate around the clock
Multiple bonus incentives and loyalty scheme Wagering on horse and greyhound racing is not supported
Dedicated apps for iOS and Android-based devices Works with a limited range of payment methods
Commission-free deposits and withdrawals The sportsbook operates only in New Jersey and Pennsylvania
Offers live betting and live-streaming The interface is somewhat overwhelming

COMMENTS


BEST BETTING SITES